Patient Survey Results

Patient Survey Results

MEDIC EMS Metro Coverage Area

August 2017

Number of Surveys Completed: August 2017

%

Total Score for August 2017

Helpfulness of the
person you called for
an ambulance

%

  • FY 2016 – 2017 91.31%
  • 2017: Quarter 1 0%
  • 2017: Quarter 2 0%
  • 2017: Quarter 3 0%
  • 2017: Quarter 4 0%

Concern shown by the person you called for
an ambulance

%

  • FY 2016 – 2017 90.79%
  • 2017: Quarter 1 0%
  • 2017: Quarter 2 0%
  • 2017: Quarter 3 0%
  • 2017: Quarter 4 0%

Extent to which you were told what to do until the ambulance arrived

%

  • FY 2016 – 2017 88.66%
  • 2017: Quarter 1 0%
  • 2017: Quarter 2 0%
  • 2017: Quarter 3 0%
  • 2017: Quarter 4 0%

Extent to which the ambulance arrived in a timely manner

%

  • FY 2016 – 2017 92.36%
  • 2017: Quarter 1 0%
  • 2017: Quarter 2 0%
  • 2017: Quarter 3 0%
  • 2017: Quarter 4 0%

Cleanliness
of
the ambulance

%

  • FY 2016 – 2017 93.56%
  • 2017: Quarter 1 0%
  • 2017: Quarter 2 0%
  • 2017: Quarter 3 0%
  • 2017: Quarter 4 0%

Comfort
of
the ride

%

  • FY 2016 – 2017 84.68%
  • 2017: Quarter 1 0%
  • 2017: Quarter 2 0%
  • 2017: Quarter 3 0%
  • 2017: Quarter 4 0%

Skill of the
person driving
the ambulance

%

  • FY 2016 – 2017 92.62%
  • 2017: Quarter 1 0%
  • 2017: Quarter 2 0%
  • 2017: Quarter 3 0%
  • 2017: Quarter 4 0%

Care shown by
the medics who arrived
with the ambulance

%

  • FY 2016 – 2017 94.21%
  • 2017: Quarter 1 0%
  • 2017: Quarter 2 0%
  • 2017: Quarter 3 0%
  • 2017: Quarter 4 0%

Degree to which the
Medics took your
problem seriously

%

  • FY 2016 – 2017 95.24%
  • 2017: Quarter 1 0%
  • 2017: Quarter 2 0%
  • 2017: Quarter 3 0%
  • 2017: Quarter 4 0%

Degree to which the
Medics listened to you
and/or your family

%

  • FY 2016 – 2017 93.75%
  • 2017: Quarter 1 0%
  • 2017: Quarter 2 0%
  • 2017: Quarter 3 0%
  • 2017: Quarter 4 0%

Degree to which the
Medics relieved your pain
or discomfort

%

  • FY 2016 – 2017 92.13%
  • 2017: Quarter 1 0%
  • 2017: Quarter 2 0%
  • 2017: Quarter 3 0%
  • 2017: Quarter 4 0%

Appropriateness
of EMS
treatment

%

  • FY 2016 – 2017 93.64%
  • 2017: Quarter 1 0%
  • 2017: Quarter 2 0%
  • 2017: Quarter 3 0%
  • 2017: Quarter 4 0%

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